Privacy Policy

Goodwood Fuel Ltd.
Effective Date: 26/06/2025

At Goodwood Fuel, we are committed to protecting your personal data in compliance with the General Data Protection Regulation (EU GDPR) and the Irish Data Protection Act 2018. This Privacy Policy outlines how we collect, use, and protect your data when you visit www.goodwoodfuel.ie or purchase our kiln-dried firewood and sustainable wood fuel through our nationwide delivery service across Ireland.

1. Who We Are

Goodwood Fuel is an Irish business supplying premium firewood, kindling, and eco-friendly wood fuel throughout Ireland.

Business Name: Goodwood Fuel Ltd.
Website: www.goodwoodfuel.ie
Email: goodwoodfuel@gmail.com
Phone Number 353 87 6695984
Business Address: 24 North Strand, Drogheda, Co. Louth A92HE4X
Data Controller: Goodwood Fuel Ltd.

2. What Personal Data We Collect

We collect the following types of personal data:

Contact Information: Name, email address, phone number, delivery address
Transaction Information: Order history, payment status (payments are processed via secure third-party platforms)
Technical Data: IP address, browser type, device information
Usage Data: Website navigation, product preferences, cookie activity
Marketing Preferences: Your choices regarding promotional emails

3. Legal Bases for Processing (EU GDPR – Article 6)

We process your data only when we have a legal basis to do so:

To fulfil a contract – e.g., to process your firewood order and organise delivery
To comply with legal obligations – e.g., for tax and invoice records
Based on your consent – e.g., for sending email marketing
For our legitimate interests – e.g., to improve our website and customer service

4. How We Use Your Personal Data

We use your data to:

Fulfil orders of firewood and wood fuel across Ireland
Provide customer service and order updates
Send marketing offers and promotions (only with your consent)
Analyse website traffic to improve user experience
Prevent fraud and protect the security of our services

5. Sharing Your Personal Data

We never sell your personal data. We may share data with trusted third parties for specific purposes:

Payment processors (e.g., Stripe, PayPal)
Delivery partners for nationwide dispatch of firewood
Analytics and marketing providers (e.g., Google Analytics, Meta/Facebook)
All third parties are required to comply with GDPR and handle your data securely.

6. International Data Transfers

Where data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

7. Data Security

We implement appropriate technical and organisational measures to keep your data secure, including:

SSL encryption
Secure access controls
Firewall protection
Secure third-party payment gateways

8. Data Retention

We only retain your personal data as long as necessary:

Orders & financial records: up to 6 years for tax and legal purposes
Marketing data: until you withdraw consent
Cookies and website data: as per our Cookie Policy

9. Your Rights Under Irish GDPR

Under EU GDPR, you have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your data (“right to be forgotten”)
Restrict or object to data processing
Data portability (receive your data in a structured format)
Withdraw consent at any time
Lodge a complaint with the Data Protection Commission (DPC) at www.dataprotection.ie

To exercise your rights, please email us at: goodwoodfuel@gmail.com

10. Cookies and Tracking Technologies

Our website uses cookies to:

Improve site functionality
Analyse traffic patterns
Deliver targeted ads and promotions
You can manage or disable cookies through your browser settings. For more details, view our Cookie Policy.

11. Updates to This Policy

We may update this Privacy Policy occasionally to reflect legal or operational changes. Please check back regularly for updates. When significant changes are made, we will notify you via email or website notice.

Contact Us

If you have any questions about how we handle your data:

Goodwood Fuel Ltd.
Email: goodwoodfuel@gmail.com
Phone: 353 87 2100120
Website: www.goodwoodfuel.ie

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